Connie Stephens sits in her office in Washington, D.C.

“I’ve worked for VOA and IBB since the mid-1980s.  I started in VOA Hausa when we dialed dozens of times from Washington to reach a correspondent, and transferred that call to the newsroom where the report was recorded and transcribed.  It was such a victory to finally reach Sonja Pace, who now leads the newsroom, when she was the VOA West African correspondent covering breaking news in Nigeria!  Now I marvel at how we send instant updates with iPads and mobile devices.  A consistent thread across the platform changes has been how much U.S. international broadcasting means to our audiences, especially where credible information is scarce. Election night is absolutely one of the best times to work for the Voice of America.

One of my favorite election memories is the 1992 presidential election: Specifically, the concession speech offered by then-President George H. W. Bush. When he realized that Bill Clinton had won the election, he gave the most gracious speech to wish his successor well and thank the voters.  I heard my Hausa colleagues, most of whom were Nigerian, remark on the potential audience impact of that speech.  We were broadcasting to a continent still struggling to make peaceful transitions. Holding an election is not the most difficult part of the democratic process, as we’ve seen time and again.  The bigger challenge is when the electorate decides that they want a leadership change, because it’s so difficult to carry out a peaceful transition that maintains the rule of law and sustains key institutions.  Seeing a smooth turnover is perhaps most important for those who support a losing candidate.  If that change nurtures faith in the government and the electoral process, then there’s always the next election.  But when the winners take all — and you don’t know when or if the next election will be scheduled — then there’s far more at stake; violence is more likely. That night in VOA Hausa we were a bit awed by our opportunity to cover such a striking example of that key to a successful democracy.

Whatever the media platform, there’s also been a consistent pattern of interactive journalism. Successive changes have deepened the ability of our audience to connect with each other and with professional journalists whom they often know by name.  When I started in VOA Hausa, we were getting thousands of letters a month, the majority of which were for Listeners’ Questions programs.   The queries were all over the map: Did an astronaut really step on the moon? What’s the favorite food of your newscaster?  Often Hausa broadcasters researched answers and interviewed experts.  Then, when cassette tape players came into vogue, people began sending their questions on cassette tapes so we could play their voices on air.

The 2000 election was a memorable milestone in that trend.  It was the contest between George W. Bush, then the Governor of Texas, and Vice President Al Gore.  I was coordinating a pilot project to establish an English web desk and a 24/7 VOA news website, and we wanted to launch the new website to cover the presidential election live. We met that goal and reported detailed results all night and into the next morning; but the winner was still undeclared. Ultimately, that election was decided by the Supreme Court.  The new website proved to be a timely way to dialogue with our audiences:  We could accept reader emails and conduct polls; they could even use the website to interact with each other.

For me, it’s now a pleasure to watch mobile apps and social media turn those examples into ancient history as they create even more direct ties between global audiences and the stellar journalists who work here.”

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Connie Stephens has worked for the BBG since the mid-1980s.  From 1984-1993, she served in the VOA Africa Division, and led the Hausa Service from 1985-1989.  In the mid-1990s she joined the newly created Office of Marketing & Affiliate Relations.  Later she became the first Director of the Office of Internet Services, which evolved into today’s Office of Digital and Design Innovation.   She is currently the Deputy Director for Resource Management in the Office of Technology, Services, and Innovation.

Bob Long is a program analyst in the BBG’s Office of Performance Review, where he reviews programming from across the agency for balance, timeliness, diversity and compliance with the agency’s principles of being objective, accurate and comprehensive. Joining the BBG in 2012, Long was impressed with the performance of all of the broadcasters under the BBG umbrella.

“The local knowledge of our broadcasters is extraordinary. There is nobody in the federal government that is smarter about what is going on at the ground level than our people, but our mission is unique. Our journalists and technicians have an abundance of knowledge on the local culture and the audiences to which we broadcast.”

Before joining the agency, Long worked in the media industry for years, acquiring experience and knowledge in newspapers, magazines, radio, TV, wire services, and movies, both in entertainment and journalism.  He has seen news organizations, both commercial and non-commercial, evolve throughout his career in the radio and television industry. The BBG is unique as a news agency, in that it is not beholden to private, commercial interests.

“News was never intended to be revenue-generating; it was an obligation and a public service. However, there’s no requirement to do news anymore. Now it’s just another revenue stream, and a rapidly fading one. The BBG, of course, is protected by law and is funded by the government. Our mission is not to make money for stockholders. Instead, our stockholders are on the Hill and in the Executive branch. We have always fought for the independence of the agency and to protect the firewall.  The firewall has held mostly. There have been cracks, fissures, betrayals, treachery, but mostly it has maintained its integrity.”

Throughout Long’s extensive career in broadcasting, he’s had the opportunity to work with many different people and personalities. On occasion, he has been able to meet some even before they became famous!

““The Mary Tyler Moore Show” was a CBS sitcom about life in and around a TV newsroom in Minneapolis.  MTM’s aunt was the business manager at the CBS station in Los Angeles where I worked and had suggested the show idea to Mary.  Our newsroom was full of real characters that were translated into dramatic characters on the show.  I was the assignment manager and alleged to be one of the models for the Lou Grant character played by Ed Asner.  Mary spent two weeks working as my desk assistant to get a feel for the newsroom.  I didn’t know who she was.  The picture was taken in 1970.”

Bob Long is one of the many great people working in U.S. international broadcasting today, and we are happy to have him. If you have a fun or unexpected story from broadcasting history, leave us a comment!

In March of 2013, MBN launched the Syria Stories website at www.syriastories.com. The mission was simple: instead of focusing on ballooning death tolls or curating graphic video, we would focus on six — only six — individuals. We sought out people living inside and around Syria willing to share deeply personal, first person stories with us. With parallels to other wartime diaries throughout history, the project was designed to share lyrical, poignant moments of despair and hope in Arabic from six civilians in the crossfire in real time.

Read more on BBG’s innovation blog.

Mohamed Moawad reports from dangerous territories in Libya.

“The past two years were overwhelmed by violent and non-violent social conflicts that are shaping the present and the future of several societies in North Africa and the Middle East. In the midst of turmoil, I have been working as a Radio Sawa reporter to make the voices and aspirations of those who were asking for change heard as well as the reactions of politicians and military leaders trying to sustain the status quo. My reporting assignments took me to Juba earlier in 2011 to document the split of the South Sudan from Sudan and to Libya at the height of armed conflict between the rebels and Qaddafi forces. During the decisive eighteen-day Egyptian Revolution in January and February of 2011, I camped out in Tahrir Square in Cairo.

I moved across the front lines among protesters and police in Cairo, and along the dangerous roads of Benghazi, Ras Lanuf and Misrata in Libya.  Through my reporting I was able to capture the dynamics of NATO air attacks, the fight between Qaddafi’s forces and the rebels and various manifestations of impending humanitarian devastation. I was one of only four foreign correspondents who managed to enter the city of Misrata, against all odds.  Our United Nations humanitarian boat fell under heavy bombing by Qaddafi’s forces.

I missed death twice. The first time by escaping from a car I was riding in seconds before it was hit by a rocket. The second brush with death was in May when Qaddafi’s forces targeted the IOM (International Organization for Migration) boat I was on trying to get back to Benghazi.

During the three weeks I spent in Misrata, I stood directly in front of the perpetrators of violence on both sides.  One of the most chilling moments from my time in Libya was hearing the last words of American photojournalist Chris Hondros, minutes before his death. They still ring in my ears. “I was expecting to die covering a war, not a revolution!” he said.  The pain he must have suffered still haunts my memory of him.

I will always look forward to covering frontlines despite the dangers inherent in such an assignment. “War is a work of terrible power and redemptive clarity whose truths have never been more necessary,” as war reporter Chris Hedges said. As journalists, we need to be where people need their story told.  We can’t stop wars or conflicts and we can’t save lives, but we can give a voice to the voiceless. We can be a witness to shine a light on the darkest corner of human nature.

I will keep telling stories of people hoping you would listen.  If I do not come back, I am sure some journalist on the frontline will bring you my story.”

 

Mohamed Moawad accepting an award at the New York Festivals

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Mohamed Moawad has been a radio broadcaster for Radio Sawa since August 2011. He earned three awards for Radio Sawa at the 2012 New York Festivals for his coverage of the Egyptian Revolution and the events in Libya.  He interviewed local peoples in Tahrir Square who called for change and those on the front lines in Misrata fighting pro-Qaddafi troops.

A Jordanian pedestrian passes by a Jordanian parliamentary campaign poster, in Amman. (AP Photo/Mohammad Hannon)

Click on the links above to read about Al Hurra and Radio Sawa’s coverage of the elections in Jordan.

For more information (and an English-language summary) visit BBG.gov.

Barack Obama was sworn in for a second term as President of the United States Jan. 21 and Broadcasting Board of Governors journalists were on hand to cover the day-long celebration for their audiences around the world.

For more information and to view other photographs from the day, visit BBG.gov.

Click here to see VOA’s highlights of 2012, including memorable news stories, cultural features and updates on VOA journalists.